Diallers

Customisation is where Compuspec stands out from the rest. Compuspec solutions are based around customisation. You are not the same as your competitors, so why should you be expected to use the same products or solutions as your competitors? We provide your competitive advantage by customising your solutions to what you want, the way you want. If you are not sure what you want, we will work with you to identify your needs and potential opportunities.

Using custom branding, each product has your own look and feel to it. From placing your logo on the case to a complete customised casing solution specifically designed to reflect your brand, each product will communicate to your end customer exactly what you want to say.

Customisation allows you to effectively target specific customer groups or offer a broad number of services over a broad audience. It is up to you. By using market segmentation, you can target your specific customer groups with specific service offerings. Not only does this maximise the revenue per customer, but also provides your customers with exactly the services they desire.

Because Compuspec solutions are built around your business needs, you call the shots as to what is included in the solution. Solutions are streamlined and efficient so you do not have to absorb the cost of unwanted or unused features.

 

(This version is now obsolete)

Total monitoring

CDR DiallerThe CDR provides seamless and complete monitoring of call details on a single analogue line. Data on both incoming and outgoing calls is stored, collated and reported to Compuspec's central Dialler Management Platform.

Plenty of memory

The CDR uses onboard flash memory to store call details. Because this memory is non-volatile, it will not be lost if the power is disconnected. The size of the onboard memory can be customised to fit each application

Stand alone or with dialler functionality

Much of the technology that goes into Compuspec's dialler products is also found in the CDR. Accordingly, the CDR can also include many of the call routing features of Compuspec's V series of products. Because of this, value added and routing services can be added to call detail recording services to provide a totals services solution.

Convenient Case

The CDR is one of the smallest call detail recorders on the market. While customised casing options are available, the rack mountable rectangular sloping case is the most popular casing option due to its robust construction and practical design.

Features

  • Line Powered
  • Company Branding on Case
  • Ring Cadence Detection
  • Electronic Serial Number
  • Remotely Programmable
  • Easy Installation
  • Tone & Pulse Recognition
  • Remote Diagnostics
  • Serial Port
  • Extra Large Memory Capacity
  • Accepts AC Power
  • Low Current Consumption

Services with V6 Functionality

  • Prefix Insertion
  • Exchange Services
  • Selective Call Blocking
  • Message Alerting
  • PBX Features
  • True Least Cost Routing
  • Digital Messaging
  • Information Conduits
  • Fraud Prevention
  • Web Interaction
  • WAP Interaction
  • Call Detail Recording

 

Patents can be a stake in the ground showing that a company is serious about the development it undertakes. Compuspec has patented many of its technology solutions.

Compuspec currently holds the US and NZ patents for the line powered dialler. These patents mean that Compuspec is the only company legally allowed to sell this product into these countries without infringing a patent.

While Compuspec holds many other patents in the technology sector, many of these patents are for products in under development or about to be released.

Current patent for Line Powered Dialler Technology: USPAT 5710808

Current patent for Parallel Dialler Technology: PCT/NZ01/00007

Built on E5 Dialler Technology

  • Support both 1 and multi-stage accessE5 Dialler
  • Patented digit cancelling technology
  • Line powered
  • Ultra low current draw
  • Flash programmable
  • Remotely managed and programmable
  • Automatically 'phones home' upon installation
  • Pan European (CE) approved
  • 12 / 16KHz Meter Pulse
  • Activated after dialling or by tone detection
  • Meter pulse duration of 112ms
  • Max interval 99.5 seconds
  • Min interval 0.5 seconds
  • Meter pulse table downloaded from Dialler Management Platform

Remote Management

  • Software for configuration and management of diallers
  • Manage meter pulse tables

Optional Features

  • Multiple Access Dialler
  • Non-Answered phone home (Dialler & DMP)